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xiii | |
Preface |
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xiv | |
Acknowledgments |
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xix | |
Introduction The ADR Movement |
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xxii | |
Part One An Overview of ADR |
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2 | (42) |
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3 | (1) |
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The Methods of Dispute Resolution |
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4 | (24) |
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Unilateral Action in Dispute Resolution |
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6 | (5) |
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7 | (2) |
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9 | (1) |
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9 | (2) |
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Bilateral Action in Dispute Resolution |
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11 | (1) |
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11 | (1) |
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Third-Party Evaluation as a Prelude to Dispute Resolution |
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12 | (1) |
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12 | (1) |
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12 | (1) |
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Third-Party Assistance in Dispute Resolution |
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12 | (3) |
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12 | (1) |
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13 | (1) |
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Court-Sponsored Mediation |
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14 | (1) |
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15 | (1) |
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Third-Party Adjudication in Dispute Resolution |
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15 | (9) |
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Private Arbitration including High/Low and Final Offer Arbitration |
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16 | (2) |
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Court-Annexed Arbitration |
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18 | (1) |
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19 | (1) |
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19 | (1) |
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20 | (4) |
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Comparing Dispute Resolution processes |
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24 | (4) |
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28 | (16) |
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29 | (2) |
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29 | (1) |
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29 | (1) |
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29 | (1) |
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30 | (1) |
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30 | (1) |
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31 | (2) |
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33 | (3) |
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36 | (1) |
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37 | (7) |
Part Two Unilateral Action in Dispute Resolution |
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44 | (36) |
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45 | (1) |
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46 | (8) |
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Inaction as a Dispute Resolution Process |
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47 | (2) |
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Inaction by the Aggrieved Parry |
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47 | (2) |
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Inaction by the Party Who Caused the Grievance |
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49 | (1) |
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The Advantages and Disadvantages of Inaction as a Dispute Resolution Process |
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49 | (5) |
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54 | (8) |
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Acquiescence as a Dispute Resolution Process |
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55 | (1) |
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55 | (1) |
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Acquiescence as an Omission |
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55 | (1) |
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Differentiating Acquiescence from Negotiation |
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55 | (1) |
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The Advantages and Disadvantages of Acquiescence as a Dispute Resolution Process |
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56 | (6) |
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62 | (18) |
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Self-Help as a Dispute Resolution Process |
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63 | (10) |
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63 | (2) |
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Self-Help under Common Law |
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65 | (5) |
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Self-Help as Provided by Contract |
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70 | (3) |
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The Advantages and Disadvantages of Self Help as a Dispute Resolution Process |
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73 | (7) |
Part Three Bilateral Action in Dispute Resolution |
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80 | (38) |
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81 | (1) |
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82 | (36) |
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Preparing for Negotiation |
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83 | (8) |
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83 | (7) |
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Preparing the Parties for Their Roles in the Negotiation Process |
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90 | (1) |
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Selecting a Negotiating Strategy |
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91 | (5) |
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Negotiating from a Preconceived Position |
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93 | (2) |
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Negotiating from Interests |
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95 | (1) |
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Executing the Negotiation Strategy: When, Where, and How |
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96 | (5) |
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96 | (1) |
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97 | (1) |
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98 | (3) |
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Enforcing a Negotiated Agreement |
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101 | (1) |
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102 | (4) |
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The Advantages and Disadvantages of Negotiation as a Dispute Resolution Process |
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106 | (12) |
Part Four Third-Party Evaluation as a Prelude to Dispute Resolution |
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118 | (14) |
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119 | (1) |
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120 | (6) |
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The Early Neutral Evaluation process |
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121 | (1) |
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The Advantages and Disadvantages of Early Neutral Evaluation as a Dispute Resolution Process |
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122 | (4) |
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126 | (6) |
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The Summary Jury Trial Process |
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127 | (1) |
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The Advantages and Disadvantages of Summary Jury Trial as a Dispute Resolution Process |
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128 | (4) |
Part Five Third-Party Assistance in Dispute Resolution |
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132 | (88) |
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133 | (1) |
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134 | (12) |
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135 | (4) |
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136 | (1) |
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136 | (2) |
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138 | (1) |
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139 | (1) |
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139 | (3) |
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140 | (1) |
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141 | (1) |
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141 | (1) |
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The Advantages and Disadvantages of Ombuds as a Dispute Resolution Process |
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142 | (4) |
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146 | (34) |
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What Should a Party Expect at the Mediation |
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147 | (1) |
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Preparing for Private Mediation |
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147 | (5) |
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Selecting the Rules for the Mediation |
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147 | (1) |
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Selecting and Compensating the Mediator |
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148 | (1) |
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Selecting the Timing and the Setting for the Mediation |
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148 | (1) |
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Preparing the Participants for Their Roles in the Mediation Process |
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149 | (3) |
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152 | (2) |
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Enforceability of the Mediated Agreement |
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154 | (4) |
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158 | (15) |
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Training, Qualifications, and Certification of Mediators |
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158 | (1) |
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Ethical Rules for Mediators |
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159 | (1) |
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Impartiality, Fairness, and Imbalances in Power and Knowledge |
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159 | (4) |
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163 | (2) |
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165 | (7) |
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Mediator's Liability and Immunity |
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172 | (1) |
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The Advantages and Disadvantages of private Mediation as a Dispute Resolution process |
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173 | (7) |
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Court-Sponsored Mediation |
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180 | (34) |
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Court-Sponsored Mediation in the Federal Courts |
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181 | (2) |
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Court-Sponsored Mediation in the State Courts |
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183 | (1) |
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Preparing for Court-Sponsored Mediation |
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184 | (1) |
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The Litigation/Mediation Process |
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185 | (12) |
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Enforceability of the Mediated Agreement |
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197 | (5) |
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202 | (4) |
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The Advantages and Disadvantages of Court-Sponsored Mediation |
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206 | (8) |
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214 | (6) |
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215 | (1) |
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Selecting the Mini-Trial as an Appropriate Dispute Resolution Process |
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216 | (1) |
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The Advantages and Disadvantages of the Mini-Trial as a Dispute Resolution Process |
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216 | (4) |
Part Six Third-Party Adjudication in Dispute Resolution |
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220 | (110) |
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221 | (1) |
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222 | (48) |
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Private Arbitration as a Dispute Resolution Process |
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223 | (6) |
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The Purpose of Private Arbitration |
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223 | (1) |
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The Rules of Private Arbitration |
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223 | (6) |
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The Private Arbitration Process |
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229 | (6) |
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The Arbitration Agreement |
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230 | (1) |
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Initiating the Arbitration Process |
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231 | (1) |
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The Respondent's Failure to Participate |
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232 | (1) |
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The Prehearing Activities |
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232 | (3) |
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Final Offer, Last Offer, or Baseball Arbitration |
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235 | (1) |
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High/Low or Bounded Arbitration |
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236 | (1) |
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236 | (27) |
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237 | (1) |
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238 | (1) |
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238 | (9) |
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Denial of Access to a Forum to Seek Redress of a Grievance |
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247 | (4) |
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Inability to Withdraw from the Process |
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251 | (1) |
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251 | (12) |
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The Advantages and Disadvantages of Private Arbitration as a Dispute Resolution Process |
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263 | (7) |
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Court-Annexed Arbitration |
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270 | (14) |
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The Court-Appointed List of Arbitrators |
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273 | (1) |
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The Court-Annexed Arbitration Program |
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273 | (3) |
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Filing of the Complaint and the Referral to Arbitration |
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274 | (1) |
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Pretrial Discovery and the Timing of the Arbitration Hearing |
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274 | (1) |
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274 | (1) |
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274 | (2) |
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276 | (1) |
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Opportunity for a Trial de novo |
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276 | (1) |
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Comparing Court-Annexed Arbitration Programs |
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276 | (2) |
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Preparing for Court-Annexed Arbitration |
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278 | (1) |
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The Advantages and Disadvantages of Court-Annexed Arbitration as a Dispute Resolution Process |
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278 | (6) |
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284 | (6) |
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The Mediation-Arbitration (Med-Arb) Process |
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285 | (1) |
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The Advantages and Disadvantages of Mediation-Arbitration as a Dispute Resolution Process |
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285 | (5) |
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290 | (30) |
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291 | (25) |
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297 | (11) |
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308 | (5) |
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Execution of the Judgment |
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313 | (1) |
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313 | (3) |
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The Advantages and Disadvantages of Litigation as a Dispute Resolution Process |
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316 | (4) |
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320 | (10) |
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Private Judging as a Matter of Contract |
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321 | (1) |
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321 | (1) |
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Advantages and Disadvantages of the Contractual Form of Private Judging as a Dispute Resolution Process |
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321 | (1) |
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Private Judging as Authorized by Law |
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322 | (2) |
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323 | (1) |
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Advantages and Disadvantages of Court-Appointed Private Judging as a Dispute Resolution Process |
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323 | (1) |
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The Social Implications of Private Judging |
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324 | (6) |
Part Seven Selecting a Dispute Resolution Strategy |
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330 | (51) |
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331 | (1) |
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Selecting a Dispute Resolution Process before the Dispute Arises |
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332 | (24) |
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Predispute Arbitration Provision |
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333 | (9) |
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Predispute Mediation Provision |
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342 | (1) |
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The Subtle Impact of Nondispute Resolution Provisions on the Selection of a Dispute Resolution Process |
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342 | (14) |
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342 | (2) |
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344 | (2) |
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Costs and Attorney's Fees |
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346 | (2) |
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348 | (1) |
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348 | (2) |
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350 | (6) |
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Selecting a Dispute Resolution Strategy after the Dispute Arises |
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356 | (25) |
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Creating a Strategy for Resolving the Dispute |
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357 | (15) |
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Preparing to Discuss Dispute Resolution Processes at the Counseling Session |
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357 | (4) |
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Dispute Resolution as a Strategy |
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361 | (5) |
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Assisting the Decision-Making Process with Visual Aids |
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366 | (1) |
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Assessing the Client's Level of Acceptable Risk |
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367 | (4) |
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Is a Nonjudicial Solution Always Appropriate? |
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371 | (1) |
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Preparing for the Process |
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372 | (1) |
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Initiating the Dispute Resolution Plan |
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372 | (9) |
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Selecting the Best Timing for a Dispute Resolution Process |
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372 | (1) |
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Selling a Dispute Resolution Process to the Other Parry |
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373 | (1) |
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Creating the Dispute Resolution Documents |
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373 | (8) |
Appendix A The Ombudsman Association---Code of Ethics Standards of Practice, Glossary |
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381 | (2) |
Appendix B Uniform Mediation Act |
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383 | (4) |
Appendix C Mediation Alternatives to Judicial Action---Florida Statutes title V, chapter 44 |
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387 | (3) |
Appendix D Federal Arbitration Act, USC title 9 |
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390 | (4) |
Appendix E Uniform Arbitration Act |
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394 | (8) |
Appendix F Excerpt from the American Arbitration Association's Commercial Dispute Resolution Procedures (Arbitration Rules) |
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402 | (8) |
Appendix G Rules of the United States District Court for the Middle District of Florida---Court Annexed Arbitration |
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410 | (4) |
Appendix H Local Rules of the United States District Court for the Northern District of California ADR Local Rule Non---Binding Arbitration |
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414 | (5) |
Appendix I Hawaii Arbitration Rules |
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419 | (8) |
Appendix J Private Judging---California Constitution, Statute, and Court Rule |
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427 | (4) |
Glossary |
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431 | (6) |
Index |
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437 | |