Health Services Management

by
Edition: 6th
Format: Paperback
Pub. Date: 2000-09-01
Publisher(s): Health Administration Pr
List Price: $68.48

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Table of Contents

Preface to the Sixth Edition ix
Learning Through the Case Method xi
Anthony R. Kovner
A Short History of the Case Method of Teaching xv
Karen Schacter Weingrod
Duncan Neuhauser
Part I The Role of the Manager
Introduction
3(6)
A New Faculty Practice Administrator for the Department of Medicine
9(16)
Anthony R. Kovner
The Associate Director and the Controllers
25(20)
Anthony R. Kovner
Short Cases
Nowhere Job
35(2)
David Melman
Manager Morale at Uptown Hospital
37(4)
Anthony R. Kovner
Part II Control
Introduction
41(4)
Healthier Babies in Twin Falls, Idaho
45(14)
Dorothy Shaffer
Reengineering a Physician Practice: Merger and Managed Care Considerations
59(8)
Joan M. Kiel
Organization Design for the Breast Service at Easter Medical Center
67(16)
Chiara del Monaco
James Paul Volcker
Short Cases
CQI at Suburban Hospital
73(2)
Larry K. McReynolds
ER at Queens Hospital Center
75(1)
Anthony R. Kovner
Sparks Medical Center and the Board of Trustees
76(3)
Anthony R. Kovner
Part III Organizational Design
Introduction
79(4)
A Proposal for the Restructuring of Wise Medical Center
83(8)
Anthony R. Kovner
Louis Liebhaber
The Corporate Reorganization of Betterman Hospital
91(6)
Duncan Neuhauser
Special Disease Society of America
97(20)
Myron Day
Robin Borchardt
Short Case
Charity Health System
104(5)
Part IV Professional Integration
Introduction
109(8)
The Physician-Led Organization
117(26)
Anthony R. Kovner
The Primary Care Instrument Panel at Central Community Health Plan
143(22)
Duncan Neuhauser
Short Cases
Working with Doctors at Suburban Community Hospital
153(2)
Anthony R. Kovner
Complaining Doctor and Ambulatory Care
155(1)
Anthony R. Kovner
Doctors and the Capital Budget
156(1)
Anthony R. Kovner
Doctors and a New Medical Day Care Program for the Terminally Ill
157(1)
Anthony R. Kovner
Average Length of Stay
158(3)
Anthony R. Kovner
Part V Adaptation
Introduction
161(4)
The Visiting Nurse Association of Cleveland
165(14)
Duncan Neuhauser
In a State Change: Veterans Affairs and HMOs
179(14)
J. J. Donnellan
A. R. Kovner
C. A. Milbrant J. Olivieri
B. L. Bell
D. Anderson
P. J. O'Neil
Part VI Accountability
Introduction
187(6)
A Personal Memorandum on Hospital Experience
193(12)
Elias S. Cohen
Whose Hospital?
205(24)
Anthony R. Kovner
Short Cases
The Conflicted HMO Manager
226(1)
Anthony R. Kovner
The Great Mosaic: Multiculturalism at Seaview Nursing Home
227(2)
James Castiglione
Anthony R. Kovner
Selected Bibliography 229(2)
Index 231

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