Preface to the Sixth Edition |
|
ix | |
Learning Through the Case Method |
|
xi | |
|
|
|
|
A Short History of the Case Method of Teaching |
|
xv | |
|
|
|
|
|
|
|
|
Part I The Role of the Manager |
|
|
|
3 | (6) |
|
A New Faculty Practice Administrator for the Department of Medicine |
|
|
9 | (16) |
|
|
|
|
|
The Associate Director and the Controllers |
|
|
25 | (20) |
|
|
|
|
|
|
|
|
35 | (2) |
|
|
|
|
|
Manager Morale at Uptown Hospital |
|
|
37 | (4) |
|
|
|
|
Part II Control |
|
|
|
41 | (4) |
|
Healthier Babies in Twin Falls, Idaho |
|
|
45 | (14) |
|
|
|
|
|
Reengineering a Physician Practice: Merger and Managed Care Considerations |
|
|
59 | (8) |
|
|
|
|
|
Organization Design for the Breast Service at Easter Medical Center |
|
|
67 | (16) |
|
|
|
|
|
|
|
|
|
|
|
|
73 | (2) |
|
|
|
|
|
ER at Queens Hospital Center |
|
|
75 | (1) |
|
|
|
|
|
Sparks Medical Center and the Board of Trustees |
|
|
76 | (3) |
|
|
|
|
Part III Organizational Design |
|
|
|
79 | (4) |
|
A Proposal for the Restructuring of Wise Medical Center |
|
|
83 | (8) |
|
|
|
|
|
|
|
|
|
The Corporate Reorganization of Betterman Hospital |
|
|
91 | (6) |
|
|
|
|
|
Special Disease Society of America |
|
|
97 | (20) |
|
|
|
|
|
|
|
|
|
|
|
|
104 | (5) |
Part IV Professional Integration |
|
|
|
109 | (8) |
|
The Physician-Led Organization |
|
|
117 | (26) |
|
|
|
|
|
The Primary Care Instrument Panel at Central Community Health Plan |
|
|
143 | (22) |
|
|
|
|
|
|
|
Working with Doctors at Suburban Community Hospital |
|
|
153 | (2) |
|
|
|
|
|
Complaining Doctor and Ambulatory Care |
|
|
155 | (1) |
|
|
|
|
|
Doctors and the Capital Budget |
|
|
156 | (1) |
|
|
|
|
|
Doctors and a New Medical Day Care Program for the Terminally Ill |
|
|
157 | (1) |
|
|
|
|
|
|
158 | (3) |
|
|
|
|
Part V Adaptation |
|
|
|
161 | (4) |
|
The Visiting Nurse Association of Cleveland |
|
|
165 | (14) |
|
|
|
|
|
In a State Change: Veterans Affairs and HMOs |
|
|
179 | (14) |
|
|
|
|
|
|
|
|
|
C. A. Milbrant J. Olivieri |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Part VI Accountability |
|
|
|
187 | (6) |
|
A Personal Memorandum on Hospital Experience |
|
|
193 | (12) |
|
|
|
|
|
|
205 | (24) |
|
|
|
|
|
|
|
The Conflicted HMO Manager |
|
|
226 | (1) |
|
|
|
|
|
The Great Mosaic: Multiculturalism at Seaview Nursing Home |
|
|
227 | (2) |
|
|
|
|
|
|
|
|
Selected Bibliography |
|
229 | (2) |
Index |
|
231 | |