The Irwin Handbook of Telecommunications, 5E,9780071452229

The Irwin Handbook of Telecommunications, 5E

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Edition: 5th
ISBN13: 9780071452229
ISBN10: 0071452222
Format: Hardcover
Pub. Date: 2005-11-16
Publisher(s): McGraw-Hill Education
List Price: $169.05

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Summary

The standard telecom industry reference with more than $2.5 million in revenue, is now fully updated and revised for easy referenceSince the fourth edition ofThe Irwin Handbook of Telecommunicationswas published in 2000, wireless communications, high-profile mergers, broadband, Ethernet, and more have transformed the telecom industry. In this comprehensively revised and updated fifth edition, veteran telecom authority James Harry Green helps you understand the new concerns regarding wireless networks and security, covers new wiring standards and changes to the National Electric Code, evolving Ethernet and Local Area Network (LAN) standards, the transition toward converged voice and data, and much more."Without a doubt, this is the best book ever written on telecom management." Teleconnect Library

Author Biography

James Harry Green is a veteran telecommunications consultant and author, with decades of hands-on experience in network planning, design, and management services in voice networks, data networks, and call center systems. Green is the author of a number of books and articles and books on telecommunications, including The Irwin Handbook of Telecommunications Management. He can be contacted at http://www.pacific-netcom.biz.

Table of Contents

List of Figures
xxvii
List of Tables
xxxiii
Introduction to the Fifth Edition xxxv
PART ONE INTRODUCTION
A Brief History of Telecommunications
3(18)
A Short History of the Bell System
5(9)
The Principle of Regulated Monopoly
5(4)
The First Antitrust Case
9(1)
The Second Antitrust Case
10(2)
The Telecommunications Act of 1996
12(1)
The Aftermath of the MFJ
13(1)
A Short History of the Internet
14(2)
Telecommunications Standards
16(5)
How Standards Are Developed
18(1)
Standards Organizations
18(3)
Introduction to the Public Switched Telephone Network
21(14)
The Major Telecommunications Systems
22(4)
Customer Premise Equipment (CPE)
22(1)
Subscriber Loop Plant
23(1)
Local Switching Systems
23(1)
Interoffice Trunks
24(1)
Tandem Switching Offices
24(1)
Interexchange or Toll Trunks
25(1)
Transmission Systems
26(3)
Fundamentals of Multiplexing
26(2)
Analog and Digital Transmission
28(1)
Switching Systems
29(2)
Early Switching Systems
29(1)
Common Control Switching
29(1)
Numbering Systems
30(1)
Competitive Local Exchange Service
31(2)
Industry Requirements and Processes
32(1)
Application Issues
33(2)
Introduction to Data Communications
35(20)
Protocol Terminology and Functions
37(3)
Protocol Functions
38(2)
Data Networks
40(12)
Network Access Methods
41(1)
Data Network Addressing
41(1)
Local Area Networks
42(1)
Wide Area Networks
43(6)
Network Hierarchies
49(1)
Data Network Performance Measures
50(2)
Data Application Issues
52(3)
Access Channel
52(1)
Pricing Structure
53(1)
Bandwidth
53(1)
Security
53(1)
Connectivity
53(1)
Service Level Agreements (SLAs)
54(1)
Data Communications Principles
55(18)
Data Communications Fundamentals
56(11)
Coding
57(1)
Data Communication Speeds
58(2)
Modulation Methods
60(2)
Full- and Half-Duplex Mode
62(1)
Synchronizing Methods
63(1)
Error Detection and Correction
64(2)
Throughput
66(1)
Data Communications Equipment
67(5)
Terminals
67(1)
Modems
67(3)
Data Service Units/Channel Service Unit (DSU/CSU)
70(1)
Multiplexers and Concentrators
70(1)
LAN Equipment
71(1)
Data Communications Application Issues
72(1)
Pulse-Code Modulation
73(20)
Digital Carrier Technology
74(3)
Analog To Digital Conversion
74(2)
Framing
76(1)
Bit-Robbed Signaling
77(1)
Extended Superframe (ESF)
77(1)
Digital Transmission Facilities
77(5)
The T1/E1 Carrier System
78(3)
T1/E1 Carrier Synchronization
81(1)
The Digital Signal Hierarchy
82(5)
Synchronous Optical Network/Synchronous Digital Hierarchy (SONET/SDH)
84(3)
Digital Crossconnect Equipment
87(2)
Digital Crossconnect Panel
87(1)
Digital Crossconnect System
87(2)
Voice Compression
89(1)
Adaptive Differential Pulse-Code Modulation (ADPCM)
89(1)
Code Excited Linear Prediction (CELP)
90(1)
PCM Application Issues
90(3)
Carrier Backbones
91(1)
Enterprise Network Access and Backbones
91(2)
Data Communications Protocols
93(18)
The Open Systems Interconnect Model
94(4)
Layer 1---Physical
95(1)
Layer 2---Datalink
95(1)
Layer 3---Network
96(1)
Layer 4---Transport
97(1)
Layer 5---Session
97(1)
Layer 6---Presentation
97(1)
Layer 7---Application
97(1)
Ethernet: IEEE 802.3
98(3)
Transmission Control Protocol/Internet Protocol (TCP/IP)
101(8)
Transmission Control Protocol (TCP)
103(1)
User Datagram Protocol (UDP)
104(1)
Internet Protocol (IP)
104(5)
Domain Name Server (DNS)
109(1)
Application Issues
110(1)
Outside Plant
111(14)
Outside Plant Technology
112(6)
Supporting Structures
112(1)
Cable Characteristics
113(5)
Electrical Protection
118(5)
Determining Exposure
119(2)
Protection Methods
121(2)
Digital Loop Carrier (DLC)
123(1)
Outside Plant Application Issues
124(1)
Access Technologies
125(14)
Digital Subscriber Line (DSL)
126(3)
DSL Standards
126(1)
DSL Technology
127(1)
DSL Characteristics and Applications
128(1)
Cable Access
129(3)
Cable Access Technology
130(2)
Wireless Access
132(4)
WiFi 802.11
133(1)
WiMax 802.16
134(1)
Satellite Access
134(1)
Local Multipoint Distribution Services
134(1)
Multipoint Multifrequency Distribution Service (MMDS)
135(1)
Cellular Digital Packet Data (CDPD)
135(1)
Third Generation Cellular (3G)
136(1)
Access Application Issues
136(3)
Regulatory Issues
136(1)
Choice of Medium
137(1)
Over-Subscription
138(1)
Voice and Video Service
138(1)
Structured Cabling Systems
139(16)
Overview of Structured Wiring
140(2)
Elements of a Structured Wiring System
141(1)
TIA/EIA Structured Cabling Standards
142(9)
Wire Categories
142(2)
Cable Installation Testing
144(1)
Backbone Cable
145(1)
Connectors and Patch Panels
146(1)
Equipment Room
147(1)
Telecommunications Pathways and Spaces
147(2)
Telecommunications Closets
149(1)
Work Area
149(1)
Wire Administration
150(1)
Bonding and Grounding
150(1)
National Electrical Code® (NEC)
151(1)
Article 770 Optical Fiber Cables
151(1)
Article 800 Communications
151(1)
Structured Cable Application Issues
152(3)
Universal Voice and Data Wiring
152(1)
Cost Differential
153(1)
Future Gigabit and 10G Ethernet
153(1)
Stability of the Office Layout
153(1)
Fiber to the Desktop
154(1)
Manufacturer's Extended Performance Warranty
154(1)
Local Area Networks
155(18)
Local Area Network Technology
155(5)
Topology
156(1)
Access Methods
156(2)
Modulation Methods
158(1)
Transmission Media
158(2)
Ethernet Standards
160(3)
Fast Ethernet
160(1)
LAN Traffic Prioritization
161(1)
Gigabit Ethernet
162(1)
10 Gigabit Ethernet
162(1)
Power over Ethernet (PoE)
163(1)
LAN Architectures
163(5)
Bridging and Switching
164(4)
Network Operating Systems
168(2)
Peer-to-Peer Networks
169(1)
Server-Centric Network Operating Systems
170(1)
LAN Application Issues
170(3)
Security
170(1)
Fault Tolerance
171(1)
Network Management
171(1)
Internetworking
172(1)
Infrastructure Planning
172(1)
Backbone Architecture
172(1)
Network Speed and Throughput
172(1)
Network Equipment
173(22)
General Network Equipment Evaluation Criteria
173(3)
Operations, Administration, Maintenance, and Provisioning (OAM&P)
174(1)
Adherence to Network Equipment Building System (NEBS)
174(1)
Failure Rate
174(1)
Warranty
175(1)
Configuration Backup
175(1)
Scalability
175(1)
Power Considerations
175(1)
Floor Space Requirements
176(1)
Vendor and Manufacturer Stability
176(1)
Documentation
176(1)
Local Area Network Equipment
176(4)
Ethernet Switches
176(2)
Network Operating Systems
178(2)
Transmission Equipment
180(3)
Channel Service Unit/Data Service Units (CSU/DSU)
180(1)
Integrated Access Devices (IAD)
181(1)
Digital Crossconnect Systems (DCS)
182(1)
Common Equipment
183(12)
Relay Racks and Cabinets
183(1)
Distributing Frames
184(2)
Protector Frames
186(1)
Alarm and Control Equipment
186(1)
Power Equipment
187(1)
Batteries and Charging Equipment
187(1)
Uninterruptible Power Supplies (UPS)
188(2)
Rotary UPS
190(1)
UPS Evaluation
190(1)
Emergency Engine Generator
191(4)
PART TWO SWITCHING SYSTEMS
Signaling Systems
195(20)
PSTN Signaling Technology
197(5)
In-Band Signaling
198(2)
Call Setup with Common Channel Signaling
200(2)
E&M Signaling
202(1)
Glare
202(1)
Signaling System 7
202(5)
Signaling System 7 Architecture
203(1)
Signaling System 7 Protocol
204(1)
Custom Local Area Signaling Services
205(1)
Signaling Systems and Calling Line Identification
206(1)
IP Signaling
207(2)
The H.323 Protocol Family
208(1)
Media Gateway Control (Megaco)
209(1)
Stream Control Transmission Protocol (SCTP)
209(1)
Session Initiation Protocol
210(4)
SIP Functions
211(1)
SIP Architecture
211(1)
SIP Applications
212(2)
Electronic Number Mapping (ENUM)
214(1)
The PSTN and Quality Requirements
215(25)
The Architecture of the PSTN
216(4)
VoIP in the PSTN Core
218(1)
Call Admission Control
218(2)
Quality of Service
220(5)
VoIP Impairments
221(3)
End-to-End Delay Budget
224(1)
Quality of Service Protocols
225(10)
Reservation Protocol (RSVP)
225(1)
Differentiated Services (DiffServ)
226(1)
Multiprotocol Label Switching (MPLS)
226(1)
Router Queue Scheduling Protocols
227(1)
Classifying Traffic
227(1)
Essential Characteristics of the PSTN
228(1)
The North American Numbering Plan
228(1)
Access to the Local Exchange Network
229(1)
Maintenance and Administrative Features
230(5)
Local Central Office Service Features
235(5)
Automatic Number Identification (ANI) and Automatic Message Accounting (AMA)
235(1)
Local Measured Service (LMS)
236(1)
Centrex
236(1)
Routing to Service Facilities
237(1)
Call-Processing Features
237(2)
Circuit Switching Systems
239(1)
Circuit Switching Architecture
240(21)
Switching System Control
242(1)
Switching Networks
243(2)
PCM Switching Networks
245(1)
Call Processing
246(2)
Central Processor
248(1)
Synchronization
249(1)
Line and Trunk Circuits
249(2)
Service Circuits
251(1)
Distributed Switching
252(2)
Remote Switch Unit (RSU)
253(1)
Digital Loop Carrier (DLC)
254(1)
Tandem Switching
254(5)
Operator Service Positions
255(1)
Tandem Switch Features
256(3)
Advanced Intelligent Network (AIN)
259(1)
IP Integration
260(1)
The Integrated Services Digital Network
261(8)
ISDN Technology
263(1)
ISDN Architecture
264(3)
BRI Network Terminations
264(2)
PRI Network Terminations
266(1)
ISDN Application Issues
267(2)
Softswitches
269(20)
Softswitch Elements
270(3)
Presence Services
271(1)
Enhanced Collaboration Services
271(1)
Personal Assistant Services
272(1)
IP Centrex
273(1)
Softswitch Architectures
273(3)
Media Gateway
275(1)
Media Gateway Controller (MGC)
275(1)
Media Gateway Control Protocols
276(13)
The H.323 Protocol Family
277(6)
Media Gateway Control (Megaco)
283(2)
Softswitch Call Control Summary
285(4)
PART THREE TRANSMISSION TECHNOLOGIES
Optical Networking
289(20)
Lightwave Technology
290(2)
Lightguide Cables
292(6)
Manufacturing Processes
295(2)
Cable Connectors
297(1)
Fiber-Optic Terminal Equipment
298(4)
Optical Amplifiers
299(1)
Wavelength Division Multiplexing
299(1)
Wavelength Add-drop Multiplexers (WADM)
300(1)
Optical Cross-Connects
300(2)
Ultra Long-Haul Equipment
302(1)
Lightwave System Design Criteria
302(1)
Information Transfer Rate
302(1)
System Attenuation and Losses
303(1)
Sample Performance Margin Calculation
303(1)
Fiber Optics in the Local Loop
303(2)
Passive Optical Network (PON)
305(1)
Optical Networking Application Issues
305(4)
Campus, Intra-, and Interbuilding Backbone
306(1)
Fiber to the Desktop
306(1)
Evaluation Criteria
307(2)
Microwave Radio Systems
309(18)
Microwave Technology
310(3)
Spectrum Licensing
311(1)
Radio Signal Propagation
311(2)
Microwave Systems
313(9)
Microwave Repeaters
315(1)
Modulation Methods
315(1)
Bit Error Rate
316(1)
Diversity
316(1)
Microwave Impairments
317(1)
Microwave Path Analysis
318(2)
Fresnel Zone Clearance
320(2)
Multipath Fading
322(1)
Interference
322(1)
Microwave Antennas, Waveguides, and Towers
322(1)
Microwave Application Issues
323(4)
Evaluation Considerations
323(4)
Satellite Communications
327(16)
Satellite Technology
328(5)
Satellite Systems
331(2)
Earth Station Technology
333(2)
Radio Relay Equipment
333(1)
Satellite Communications Control
334(1)
Access Control
334(1)
Signal Processing
335(1)
GEO Satellite Transmission
335(1)
Satellite Delay
335(1)
Rain Absorption
336(1)
Sun Transit Outage
336(1)
Carrier-to-Noise Ratio
336(1)
Representative Satellite Services
336(3)
Low Earth Orbiting Satellite
337(1)
International Maritime Satellite Service
337(1)
Very Small Aperture Terminal
338(1)
Satellite Application issues
339(4)
Satellite Service Evaluation Considerations
339(4)
Mobile, Cellular, and PCS Radio Systems
343(22)
Conventional Mobile Telephone Technology
344(3)
Private Mobile Radio Service
347(3)
Mobile Unit Signaling
347(1)
Trunking Radio
348(1)
Mobile Radio Design Objectives
348(2)
Cellular Telephones
350(7)
Cellular Technology
351(2)
Cell-Site Operation
353(1)
Mobile Telephone Switching Office
353(1)
Mobile Units
354(1)
Signal Enhancements
355(1)
Roaming
356(1)
Digital Cellular
356(1)
Personal Communications System (PCS)
357(2)
Next Generation Cellular
359(2)
Fourth Generation
360(1)
Mobile Radio Application Issues
361(4)
Security
361(1)
Coverage
362(1)
Calling Plan
362(1)
Features and Accessories
362(1)
Cellular Emergency Calls
362(1)
Wireless Number Portability
363(2)
Wireless Communications Systems
365(22)
Wireless LAN Technology
367(8)
Unlicensed Radio Bands
367(2)
802.11 Protocols
369(1)
Wireless Network Architecture
370(2)
Orthogonal Frequency Division Multiplex (OFDM)
372(1)
Wireless Security
372(1)
High-Speed WLANs
373(1)
Wireless Bridges
374(1)
Infrared LANs
374(1)
Wireless Voice
375(2)
Wireless Mobile Data
377(4)
Cellular Dial-up
378(1)
Cellular Digital Packet Data (CDPD)
379(1)
General Packet Radio Service
380(1)
Private Wireless Packet Carrier
381(1)
Radio Paging
381(1)
Wireless Application Issues
382(5)
WLAN Design and Application
382(2)
Wireless Voice Design and Application
384(3)
Video Systems
387(18)
Video Technology
388(5)
Digital Television
390(1)
Video Compression
390(1)
High Definition Television (HDTV)
391(1)
Video on Demand
392(1)
Cable Television Systems
393(2)
Hybrid Fiber Coax (HFC)
394(1)
Videoconferencing Equipment
395(4)
Video Codec
396(1)
Audio Equipment
396(1)
Video and Control Equipment
396(1)
Graphics Equipment
397(1)
Communications
397(1)
ITU-T H.320 Video Standards
397(1)
H.323 Video Standards
398(1)
Video Application Issues
399(6)
Security
399(1)
IP Services
399(1)
Control Systems
399(1)
Opinion Polling
400(1)
Streaming Video
400(1)
Videoconferencing
400(1)
Evaluation Considerations
400(5)
PART FOUR CUSTOMER PREMISE SYSTEMS
Station Equipment
405(14)
Telephone Set Technology
406(2)
Elements of a Telephone Set
406(2)
Telephone Set Types and Features
408(4)
Proprietary Digital Telephones
408(1)
Intelligent Telephones
409(1)
ISDN Telephones
410(1)
Conference Room Telephones
410(1)
Cordless Telephones
411(1)
Answering Equipment
412(1)
Station Protection
412(1)
Line Transfer Devices
413(1)
Distinctive Ring Devices
413(1)
Line Switchers
414(1)
Station Application Issues
414(5)
Evaluation Considerations
414(5)
Customer-Premise Switching System Features
419(18)
Key System Features
420(3)
Key Telephone System Features
420(3)
PBX Features
423(2)
Direct Inward Dialing (DID)
423(1)
Automatic Route Selection (ARS)
423(1)
Networking Options
424(1)
QSIG
425(8)
Station Restrictions
426(1)
Follow-Me Forwarding
426(1)
Call Detail Recording (CDR)
427(1)
Voice Mail
427(1)
Dialed Number Identification System (DNIS)
427(1)
Direct Inward System Access (DISA)
428(1)
N x 64 Capability
428(1)
Centralized Attendant Service (CAS)
428(1)
Power-Fail Transfer
428(1)
Automatic Call Distribution (ACD)
429(1)
Uniform Call Distribution (UCD)
429(1)
Unified Messaging
429(1)
Emergency Service Interface
429(1)
Multitenant Service
430(1)
Property Management Interface
430(1)
Uniform Dialing Plan (UDP)
430(1)
Simplified Message Desk Interface (SMDI)
431(1)
PBX Voice Features
431(1)
Attendant Features
432(1)
System Administration Features
433(1)
Call Accounting Systems
433(1)
Call Accounting Application issues
434(3)
Call Accounting Evaluation
434(3)
TDM Customer-Premise Switching Systems
437(18)
TDM Key and Hybrid Architectures
438(1)
PBX Architectures
439(16)
Station Connections
441(2)
Trunk Connections
443(1)
Tie Trunks and Networking
444(2)
Distributed Switching
446(1)
Administration
446(1)
Redundancy
447(1)
Emergency Communications
447(1)
Computer-Telephony Interface
447(1)
Wireless Capability
447(1)
TDM CPE Application issues
448(1)
PBX Standards
448(1)
Evaluation Considerations
448(3)
Key System Considerations
451(1)
PBX Considerations
452(3)
IP Customer Premise Equipment
455(20)
IP PBX Architectures
456(5)
IP-Enabled TDM PBX
456(2)
IP PBX
458(3)
Converged PBX
461(1)
Validating Expectations
461(4)
Cost Reductions
462(1)
Quality Monitoring and Testing
463(1)
Feature Enhancements
464(1)
VoIP Network Requirements
465(4)
Traffic Classification and Prioritization
467(1)
Fault Tolerance
468(1)
VoIP PBX Security
469(2)
IP PBX Application Issues
471(4)
Evaluation Criteria
472(3)
Automatic Media Distribution Systems
475(22)
Call Distribution Technology
476(7)
Call-Handling Elements
478(1)
Service Delivery
479(1)
Informing
480(1)
Routing
481(2)
ACD Features and Operation
483(3)
Telephone Instruments
483(1)
Outbound Calling
484(1)
ACD Statistical Reporting
484(1)
Networked Call Centers
485(1)
VoIP in the Contact Center
486(1)
Other Call Distribution Alternatives
487(2)
Central Office ACD
488(1)
Hosted VoIP ACD
488(1)
Uniform Call Distributor (UCD)
488(1)
Call Sequencer
489(1)
Media Distribution Application Issues
489(8)
Evaluation Criteria
489(8)
Voice-Processing Systems
497(22)
Voice Mail
498(7)
Voice-Mail Integration
500(1)
Voice-Mail Features
501(2)
Unified Messaging
503(1)
Networked Voice Mail
503(2)
Stand-Alone Voice Mail
505(1)
Automated Attendant
505(1)
Interactive Voice Response
506(2)
Digital Recording
508(1)
Speech Recognition
508(1)
Digital Announcers
509(1)
Voice-Processing Application Issues
510(9)
Evaluating Voice Mail
511(2)
Evaluating Unified Messaging
513(1)
Evaluating Automated Attendant
514(1)
Evaluating Audiotex
514(1)
Evaluating IVR
514(1)
Evaluating Speech Recognition Equipment
515(1)
Evaluating Digital Recorders
516(1)
Evaluating Digital Announcers
516(3)
Electronic Messaging Systems
519(16)
Messaging System Overview
520(2)
The X.400 Messaging Protocol
522(2)
X.400 Addressing
522(1)
X.500 Directory Service for X.400
523(1)
Internet Mail
524(6)
Simple Mail Transfer Protocol
525(1)
Lightweight Directory Access Protocol (LDAP)
526(1)
Instant Messaging
527(3)
Electronic Data Interchange
530(1)
EDI Standards
531(1)
Electronic Messaging Application Issues
531(4)
E-mail Evaluation
531(1)
Instant Messaging Evaluation
532(1)
EDI Evaluation
533(2)
Facsimile Systems
535(16)
Facsimile Technology
536(4)
Facsimile Machine Characteristics
537(1)
Scanners
538(1)
Facsimile Handshake
539(1)
Printing
540(1)
Facsimile Features
540(2)
Facsimile Alternatives
542(5)
Facsimile over IP
542(1)
Facsimile via Internet E-mail
543(1)
Fax Servers
544(1)
Group 4 Facsimile
545(1)
Facsimile Line-Sharing Devices
546(1)
Facsimile Application Issues
547(4)
Document Characteristics
547(1)
Compatibility
547(1)
Document Memory
548(1)
Fax Server or Fax Machine
548(3)
PART FIVE TELECOMMUNICATIONS NETWORKS
Enterprise Networks
551(18)
Elements of the Enterprise Network
554(2)
Building Blocks of the Enterprise Network
556(2)
Terminal Equipment
556(1)
Local Area Networks
556(1)
Circuits
556(1)
Common-Carrier Switched Facilities
557(1)
Premises Switching Systems
558(1)
Facility Termination Equipment
558(1)
Private Voice Networks
558(1)
Private Data networks
559(4)
Data VPNs
560(3)
Private Network Development Issues
563(3)
Security
563(1)
Policy-Based Networking
564(1)
Future Compatibility
565(1)
Vendor Independence
565(1)
Network Management Issues
566(1)
Network Planning
566(1)
Enterprise Network Application Issues
566(3)
Metropolitan Area Networks
569(18)
Legacy MAN Protocols and Services
571(5)
SONET/SDH
571(1)
Fibre Channel
572(2)
Fiber Distributed Data Interface
574(1)
Switched Multimegabit Data Service
575(1)
Metropolitan Area Ethernet
576(8)
Gigabit Ethernet
577(1)
10G Ethernet
578(1)
Ethernet in the First Mile
579(2)
Resilient Packet Ring
581(3)
MAN Application Issues
584(3)
Fibre Channel
585(1)
Fiber Distributed Data Interface
585(1)
Switched Multimegabit Data Service
585(2)
Wide Area Networks
587(18)
Wide Area Network Requirements
588(1)
Data Network Facilities
588(6)
Point-To-Point Network Facilities
589(5)
Multidrop Networks
594(5)
IBM Systems Network Architecture (SNA)
595(3)
Advanced Peer-to-Peer Network (APPN)
598(1)
Public Packet Data Networks (PDNs)
599(1)
X.25 Protocol
599(1)
Very Small Aperture Terminal (VSAT)
600(1)
WAN Application Issues
601(4)
Evaluation Considerations
602(3)
Frame Relay
605(14)
Frame Relay Technology
606(5)
The Frame Relay Protocol
609(2)
Network-to-Network Interface
611(1)
Switched Virtual Circuits
611(1)
Voice over Frame Relay (VoFR)
611(1)
SNA Over Frame Relay
612(2)
Frame Relay Application Issues
614(5)
Evaluation Considerations
614(5)
Asynchronous Transfer Mode
619(14)
ATM Technology
620(7)
Rationale for Fixed-Length Cells
622(1)
ATM Network Interfaces
623(1)
ATM Protocol Layers
624(2)
ATM Call Processing
626(1)
Voice over ATM (VoATM)
627(1)
VoATM Signaling and Call Setup
628(1)
LAN Emulation
628(2)
Multiprotocol Over ATM
629(1)
ATM Application Issues
630(3)
Evaluating ATM Services
631(1)
Evaluating ATM Equipment
632(1)
IP Networks
633(14)
IP Network Routing
634(6)
Interior Gateway Protocols
635(3)
Border Gateway Protocol (BGP)
638(1)
Routing in an Internet
639(1)
Multiprotocol Label Switching (MPLS)
640(3)
Label Distribution
641(1)
MPLS Traffic Engineering
642(1)
Cell-Switched MPLS
642(1)
MPLS VPNS
643(1)
IP Network Application Issues
644(3)
Carrier Performance Metrics
645(1)
Evaluation Issues
645(1)
Ancillary Services
646(1)
Classes of Service
646(1)
Network Testing
647(14)
Circuit Tests
648(2)
Structured Cable Testing
648(1)
Fiber-Optic Testing
649(1)
Bit-Error Rate Test
649(1)
Remote Monitoring (RMON)
650(1)
Protocol Analyzers
650(6)
Protocol Analyzer Features
652(3)
WAN Analysis
655(1)
Wireless Network Testing
655(1)
Distributed Protocol Analysis Systems
656(1)
Perceptual Evaluation of Speech Quality (PESQ)
657(1)
Testing Application Issues
657(4)
Protocol Analyzer Evaluation Criteria
657(4)
Network Management Systems
661(16)
Network Management and Control
662(2)
Simple Network Management Protocol
664(5)
MIB-II
667(1)
SNMP Version 2
668(1)
SNMP Version 3
669(1)
Common Management Information Protocol
669(2)
Bandwidth Management
671(1)
Customer Network Management (CNM)
672(1)
Network Management Application Issues
673(4)
Centralized vs. Decentralized Network Management
673(1)
Multiple Vendor Issues
674(1)
Organizational Considerations
674(1)
Network Management System Evaluation Criteria
675(2)
Telecommunications Convergence
677(14)
Why Convergence?
679(7)
The Business Case for Convergence
680(2)
Barriers to Convergence
682(4)
The IPsphere Initiative
686(1)
Convergence Application Issues
686(5)
VoIP in the Public Network
687(1)
TDM over IP (TDMoIP) Multiplexers
688(1)
VoIP Business Applications
689(2)
Future Developments in Telecommunications
691(12)
Disruptive Influences
692(7)
Long Distance Commoditization
692(1)
Local Service Competition
693(2)
Cable and Cellular Competitors
695(1)
Wireless
696(1)
Increased Computing Power
697(1)
Unresolved Issues
697(2)
The Converged Network
699(3)
Broadband Development
699(1)
VoIP Development
699(1)
Telephone Subsidization
700(1)
Taxation and Regulation
701(1)
Security
701(1)
Opportunities and Challenges
702(1)
Appendix A Telecommunications Acronym Dictionary 703(16)
Appendix B Glossary 719(26)
Bibliography 745

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