FOREWORD: RUNNING TOWARD RISK |
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xiii | (2) |
PREFACE |
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xv | (6) |
ABOUT THE AUTHOR |
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xxi | |
PART I RISK MANAGEMENT DISCOVERY |
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1 | (66) |
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Chapter 1 SOFTWARE RISK MANAGEMENT |
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3 | (26) |
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4 | (8) |
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12 | (5) |
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17 | (5) |
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1.4 Consequences of Knowledge |
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22 | (1) |
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1.5 Consequences of Ignorance |
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23 | (1) |
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23 | (1) |
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1.7 Questions for Discussion |
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24 | (1) |
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25 | (4) |
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Chapter 2 P(2)I(2) SUCCESS FORMULA |
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29 | (22) |
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2.1 Major Factors in Risk Management Capability |
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30 | (2) |
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2.2 People: The Human Element |
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32 | (7) |
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2.3 Process: The Steps to Manage Risk |
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39 | (3) |
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2.4 Infrastructure: The Organizational Foundation |
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42 | (3) |
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2.5 Implementation: The Project Execution |
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45 | (2) |
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47 | (1) |
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2.7 Questions for Discussion |
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48 | (1) |
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49 | (2) |
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Chapter 3 RISK MANAGEMENT MAP |
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51 | (16) |
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3.1 The Road to Risk Management Capability |
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53 | (1) |
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3.2 Risk Management Map Directions |
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54 | (3) |
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3.3 Journey from Problem to Opportunity |
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57 | (4) |
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3.4 Journey from Novice to Expert |
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61 | (1) |
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62 | (2) |
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3.6 Questions for Discussion |
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64 | (1) |
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65 | (2) |
PART II RISK MANAGEMENT PROCESS |
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67 | (82) |
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69 | (18) |
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4.1 Define the Risk Identification Process |
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70 | (5) |
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4.2 Develop Risk Checklists |
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75 | (3) |
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4.3 Define the Risk Assessment Method |
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78 | (4) |
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4.4 Develop the Risk Management Form |
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82 | (1) |
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4.5 Establish the Risk Database Schema |
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82 | (2) |
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84 | (1) |
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4.7 Questions for Discussion |
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84 | (1) |
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85 | (2) |
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87 | (20) |
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5.1 Define the Risk Analysis Process |
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88 | (5) |
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5.2 Define Risk Analysis Techniques |
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93 | (7) |
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5.3 Define Risk Evaluation Criteria |
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100 | (2) |
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5.4 Establish the Risk Prioritization Scheme |
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102 | (1) |
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102 | (1) |
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5.6 Questions for Discussion |
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103 | (1) |
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104 | (3) |
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107 | (14) |
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6.1 Define the Risk Planning Process |
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108 | (4) |
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6.2 Define Risk Resolution Strategies |
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112 | (3) |
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6.3 Define Selection Criteria |
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115 | (1) |
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6.4 Develop the Risk Action Plan Template |
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116 | (1) |
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117 | (1) |
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6.6 Questions for Discussion |
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118 | (1) |
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119 | (2) |
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121 | (14) |
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7.1 Define the Risk Tracking Process |
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122 | (3) |
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7.2 Define Risk Tracking Techniques |
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125 | (4) |
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7.3 Define Risk Measures and Metrics |
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129 | (1) |
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7.4 Define Triggering Devices |
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130 | (1) |
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131 | (1) |
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7.6 Questions for Discussion |
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132 | (1) |
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133 | (2) |
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135 | (14) |
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8.1 Define the Risk Resolution Process |
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136 | (5) |
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8.2 Define Risk Resolution Techniques |
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141 | (2) |
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8.3 Define Risk Management Return on Investment |
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143 | (1) |
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8.4 Develop a Corrective Action Procedure |
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144 | (1) |
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145 | (1) |
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8.6 Questions for Discussion |
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146 | (1) |
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146 | (3) |
PART III RISK MANAGEMENT INFRASTRUCTURE |
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149 | (60) |
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Chapter 9 DEVELOP THE POLICY |
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151 | (14) |
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152 | (1) |
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153 | (2) |
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9.3 Survey Existing Practice |
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155 | (3) |
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158 | (1) |
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159 | (1) |
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160 | (1) |
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161 | (1) |
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161 | (1) |
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161 | (1) |
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9.10 Questions for Discussion |
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162 | (1) |
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163 | (2) |
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Chapter 10 DEFINE STANDARD PROCESS |
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165 | (18) |
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10.1 Establish an Action Team |
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166 | (5) |
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10.2 Develop the Draft Standard Process |
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171 | (6) |
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10.3 Review the Draft Standard Process |
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177 | (1) |
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10.4 Document the Standard Process |
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178 | (1) |
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10.5 Approve the Standard Process |
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179 | (1) |
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10.6 Distribute the Standard Process |
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179 | (1) |
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180 | (1) |
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10.8 Questions for Discussion |
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181 | (1) |
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181 | (2) |
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Chapter 11 TRAIN RISK TECHNOLOGY |
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183 | (10) |
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11.1 Prepare for Training |
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184 | (1) |
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11.2 Develop Training Material |
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184 | (3) |
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11.3 Apply Training Metrics |
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187 | (1) |
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188 | (1) |
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11.5 Obtain Training Feedback |
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189 | (1) |
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190 | (1) |
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11.7 Questions for Discussion |
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191 | (1) |
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191 | (2) |
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Chapter 12 VERIFY COMPLIANCE |
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193 | (8) |
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12.1 Review the Risk Management Plan |
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194 | (1) |
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12.2 Audit Agents and Artifacts |
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195 | (2) |
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12.3 Generate an Audit Report |
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197 | (1) |
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198 | (1) |
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199 | (1) |
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12.6 Questions for Discussion |
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199 | (1) |
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200 | (1) |
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Chapter 13 IMPROVE PRACTICE |
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201 | (8) |
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13.1 Develop an Appraisal Method |
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202 | (2) |
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13.2 Assess Risk Practices |
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204 | (1) |
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13.3 Develop an Improvement Plan |
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205 | (1) |
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13.4 Implement the Improvement Plan |
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206 | (1) |
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207 | (1) |
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13.6 Questions for Discussion |
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207 | (1) |
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208 | (1) |
PART IV RISK MANAGEMENT IMPLEMENTATION |
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209 | (60) |
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Chapter 14 ESTABLISH THE INITIATIVE |
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211 | (10) |
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14.1 Review Risk Management Requirements |
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212 | (2) |
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14.2 Plan Risk Management Activities |
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214 | (1) |
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14.3 Budget Risk Management Activities |
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215 | (1) |
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14.4 Schedule Risk Management Activities |
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215 | (2) |
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14.5 Staff Risk Management Activities |
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217 | (1) |
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14.6 Coordinate Risk Management Training |
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217 | (1) |
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218 | (1) |
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14.8 Questions for Discussion |
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218 | (1) |
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219 | (2) |
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Chapter 15 DEVELOP THE PLAN |
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221 | (10) |
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15.1 Outline the Risk Management Plan |
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222 | (1) |
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15.2 Define Risk Management Goals |
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222 | (1) |
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15.3 Define the Risk Management Strategy |
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223 | (3) |
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15.4 Define the Risk Management Process |
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226 | (1) |
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15.5 Define Risk Management Verification |
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226 | (1) |
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15.6 Define Risk Management Mechanisms |
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226 | (2) |
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228 | (1) |
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15.8 Questions for Discussion |
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228 | (1) |
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229 | (2) |
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Chapter 16 TAILOR THE STANDARD PROCESS |
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231 | (8) |
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16.1 Review the Standard Process |
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232 | (1) |
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16.2 Examine Tailoring Options |
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233 | (1) |
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16.3 List Unique Project Factors |
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234 | (1) |
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16.4 Recommend Process Changes |
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234 | (1) |
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16.5 Document Standard Process Deviations |
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235 | (1) |
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236 | (1) |
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16.7 Questions for Discussion |
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237 | (1) |
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237 | (2) |
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239 | (18) |
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17.1 Conduct a Risk Assessment |
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240 | (3) |
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17.2 Develop a Candidate Risk List |
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243 | (2) |
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17.3 Define Risk Attributes |
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245 | (1) |
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17.4 Document Identified Risk |
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246 | (1) |
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17.5 Communicate Identified Risk |
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247 | (1) |
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17.6 Estimate and Evaluate Risk |
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247 | (1) |
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247 | (6) |
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253 | (2) |
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17.9 Questions for Discussion |
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255 | (1) |
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255 | (2) |
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257 | (12) |
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18.1 Develop Risk Resolution Alternatives |
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258 | (1) |
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18.2 Select the Risk Resolution Strategy |
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259 | (1) |
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18.3 Develop the Risk Action Plan |
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260 | (1) |
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261 | (4) |
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18.5 Execute the Risk Action Plan |
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265 | (1) |
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18.6 Take Corrective Action as Required |
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265 | (1) |
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266 | (1) |
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18.8 Questions for Discussion |
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267 | (1) |
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267 | (2) |
PART V PEOPLE IN CRISIS AND CONTROL |
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269 | (88) |
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Chapter 19 STAGE 1: PROBLEM |
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271 | (18) |
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19.1 Problem Project Overview |
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272 | (1) |
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19.2 The Process Improvement Initiative |
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272 | (5) |
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277 | (4) |
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19.4 Process Assessment Results |
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281 | (3) |
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19.5 Initiative Hindsight |
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284 | (3) |
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19.6 Summary and Conclusions |
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287 | (1) |
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19.7 Questions for Discussion |
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287 | (1) |
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288 | (1) |
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Chapter 20 STAGE 2: MITIGATION |
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289 | (18) |
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20.1 Mitigation Project Overview |
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290 | (1) |
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20.2 Risk Assessment Preparation |
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291 | (2) |
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20.3 Risk Assessment Training |
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293 | (1) |
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20.4 Project Risk Assessment |
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294 | (5) |
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20.5 Project Risk Management |
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299 | (2) |
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20.6 Project Risk Retrospective |
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301 | (3) |
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20.7 Summary and Conclusions |
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304 | (1) |
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20.8 Questions for Discussion |
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305 | (1) |
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306 | (1) |
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Chapter 21 STAGE 3: PREVENTION |
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307 | (20) |
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21.1 Prevention Project Overview |
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308 | (5) |
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21.2 Risk Assessment Results |
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313 | (4) |
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317 | (4) |
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21.4 Risk Practice Survey |
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321 | (2) |
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21.5 Risk Practice Observations |
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323 | (1) |
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21.6 Summary and Conclusions |
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324 | (1) |
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21.7 Questions for Discussion |
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325 | (1) |
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325 | (2) |
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Chapter 22 STAGE 4: ANTICIPATION |
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327 | (16) |
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22.1 Anticipation Project Overview |
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328 | (1) |
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22.2 Proactive Risk Management |
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328 | (3) |
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22.3 Organization Measurement Practices |
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331 | (1) |
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22.4 Risk Management Committee |
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332 | (2) |
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22.5 Living Lifecycle Model |
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334 | (6) |
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22.6 Summary and Conclusions |
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340 | (1) |
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22.7 Questions for Discussion |
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341 | (1) |
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342 | (1) |
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Chapter 23 STAGE 5: OPPORTUNITY |
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343 | (14) |
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23.1 Opportunity Project Overview |
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344 | (2) |
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23.2 Fixed-Price Problems |
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346 | (2) |
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23.3 Routine Risk Management |
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348 | (2) |
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23.4 High-Performance Engineering |
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350 | (2) |
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352 | (2) |
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23.6 Summary and Conclusions |
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354 | (1) |
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23.7 Questions for Discussion |
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355 | (1) |
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355 | (2) |
EPILOGUE |
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357 | (2) |
GLOSSARY |
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359 | (10) |
INDEX |
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369 | |