MCSA/MCSE: Windows XP Professional Study Guide Exam 70-270,9780782144123

MCSA/MCSE: Windows XP Professional Study Guide Exam 70-270

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Edition: 3rd
ISBN13: 9780782144123
ISBN10: 0782144128
Format: Paperback
Pub. Date: 2005-03-11
Publisher(s): Sybex
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Summary

Here's the book you need to prepare for the Installing, Configuring, and Administering Microsoft Windows XP Professional exam (70-270). This Study Guide was developed to meet the exacting requirements of today's certification candidates. In addition to the consistent and accessible instructional approach that made Sybex the preferred choice for certification exam candidates, this book provides: Practical information on installing, configuring, and administering Windows XP Professional Updated and expanded information on key exam topics, including new Service Pack 2 enhancements Leading-edge exam preparation software, including a testing engine, electronic flashcards, and simulation software Authoritative coverage of all exam objectives, including: Installing Windows XP Professional Implementing and conducting administration of resources Implementing, managing, and troubleshooting hardware devices and drivers Monitoring and optimizing system performance and reliability Configuring and troubleshooting the desktop environment Implementing, managing, and troubleshooting network protocols and services Implementing, monitoring, and troubleshooting security

Author Biography

Lisa Donald, MCT, MCSE, has worked with numerous Fortune 500 companies, including DEC and Apple. James Chellis, MCSE, is CEO of Comcourse, Inc., an online learning provider that delivers information technology courses through career colleges nationwide.

Table of Contents

Introduction xxi
Assessment Test xxxiv
Getting Started with Windows XP Professional
1(36)
Preparing to Install Windows XP Professional
2(8)
Hardware Requirements
3(2)
The Hardware Compatibility List (HCL)
5(1)
BIOS Compatibility
6(1)
Driver Requirements
6(1)
Clean Install or Upgrade?
6(1)
Installation Options
7(3)
Choosing Your Installation Method
10(1)
Running the Windows XP Professional Installation Process
11(6)
Collecting Information
12(1)
Preparing Installation
12(1)
Installing Windows XP Professional
12(2)
Finalizing Installation
14(3)
Using Automatic Updates
17(1)
Using Product Activation
17(1)
Using Windows Update
18(5)
Accessing Windows Update
18(1)
Other Windows Update Options
19(4)
Windows Service Packs
23(1)
Troubleshooting Installation Problems
23(4)
Identifying Common Installation Problems
24(1)
Troubleshooting Installation Errors with the Boot.ini File
25(1)
Installing Non-Supported Hard Drives
26(1)
Troubleshooting with Installation Log Files
26(1)
Supporting Multiple-Boot Options
27(1)
Summary
28(1)
Exam Essentials
28(1)
Review Questions
29(5)
Answers to Review Questions
34(3)
Automating the Windows XP Installation
37(56)
Choosing Automated Deployment Options
38(7)
An Overview of Unattended Installation
39(1)
An Overview of Remote Installation
40(2)
An Overview of the System Preparation Tool and Disk Imaging
42(2)
Summary of Windows XP Professional Deployment Options
44(1)
Accessing the Windows XP Professional Deployment Tools
45(2)
Deploying Unattended Installations
47(2)
Using Remote Installation Services (RIS)
49(12)
RIS Client Options
50(1)
Preparing the RIS Server
51(8)
Preparing the RIS Client
59(1)
Installing Windows XP Professional through RIS
60(1)
Using the System Preparation Tool to Create Disk Images
61(5)
Preparing for Disk Duplication
61(1)
Using the System Preparation Tool
62(4)
Using Setup Manager to Create Answer Files
66(12)
Options That Can Be Configured through Setup Manager
66(1)
Creating Answer Files with Setup Manager
67(5)
Manually Editing Unattended Answer Files
72(6)
Installing Applications with Windows Installer Packages
78(7)
Copying the MSI Application to a Share
79(1)
Creating a Group Policy Object
79(1)
Filtering the Group Policy Object
80(1)
Adding the Package to the Group Policy Object
81(2)
Installing a Published Application
83(2)
Summary
85(1)
Exam Essentials
85(1)
Review Questions
86(4)
Answers to Review Questions
90(3)
Upgrading to Windows XP Professional
93(24)
Deciding Whether to Upgrade
94(1)
Preparing to Upgrade to Windows XP Professional
95(5)
Client Upgrade Paths and Requirements
95(1)
Upgrade Considerations for Windows NT 4 Workstation and Windows 2000 Professional
96(1)
Upgrade Considerations for Windows 98 and Windows Me
96(3)
An Upgrade Checklist
99(1)
Performing the Windows XP Upgrade
100(2)
Migrating Files and Settings
102(1)
Migrating User Data
103(3)
Overview of the User State Migration Tool
103(1)
Requirements for the User State Migration Tool
104(1)
Using the User State Migration Tool
105(1)
Troubleshooting XP Professional Upgrades
106(2)
Incompatible Hardware Drivers
106(1)
Incompatible Software Applications
107(1)
User Settings Lost after Upgrade
108(1)
Reversing a Windows XP Professional Upgrade
108(1)
Summary
108(1)
Exam Essentials
109(1)
Review Questions
110(5)
Answers to Review Questions
115(2)
Configuring the Windows XP Environment
117(52)
New Device and Hardware Support for Windows XP
118(3)
Windows Image Acquisition Architecture
118(3)
Support for Digital Audio and Video
121(1)
Dualview Multi-Monitor Support
121(1)
Windows XP Management Utilities
121(6)
Microsoft Management Console
121(3)
Registry Editor
124(1)
Device Manager
125(2)
Installing Hardware
127(2)
Installing Plug and Play Devices
128(1)
Installing Non-Plug and Play Devices
128(1)
Managing Device Drivers
129(3)
Updating Drivers
129(1)
Managing Driver Signing
130(2)
Managing Disk Devices
132(2)
Managing DVD and CD-ROM Devices
133(1)
Managing Removable Media
134(1)
Managing Display Devices
134(4)
Configuring Video Adapters
134(3)
Using Multiple-Display Support
137(1)
Managing Mobile Computer Hardware
138(8)
Power Management
138(7)
Managing Card Services
145(1)
Managing I/O Devices
146(6)
Configuring the Keyboard
146(1)
Configuring the Mouse
147(1)
Configuring Wireless Devices
148(1)
Managing USB Devices
149(1)
Managing Imaging Devices
150(2)
Managing Processors
152(1)
Configuring Fax Support
153(2)
Setting Fax Properties
153(1)
Starting the Fax Service
154(1)
Troubleshooting Devices
155(1)
Managing Windows XP Services
155(4)
Managing Multiple Hardware Profiles
159(1)
Summary
160(1)
Exam Essentials
160(2)
Review Questions
162(4)
Answers to Review Questions
166(3)
Managing the Windows XP Professional Desktop
169(26)
Managing Desktop Settings
170(9)
Customizing the Taskbar and Start Menu
172(4)
Using Shortcuts
176(1)
Setting Display Properties
176(3)
Managing Multiple Languages and Regional Settings
179(4)
Using Multilingual Technology
179(1)
Choosing Windows XP Multiple-Language Support
180(1)
Enabling and Configuring Multilingual Support
181(2)
Configuring Accessibility Features
183(4)
Setting Accessibility Options
183(2)
Using Accessibility Utilities
185(2)
Summary
187(1)
Exam Essentials
188(1)
Review Questions
189(4)
Answers to Review Questions
193(2)
Managing Users and Groups
195(42)
Overview of Windows XP User Accounts
196(2)
Built-in Accounts
197(1)
Local and Domain User Accounts
197(1)
Logging On and Logging Off
198(2)
Local User Logon Authentication
198(1)
Logging Off Windows XP Professional
199(1)
Working with User Accounts
200(9)
Using the Local Users and Groups Utility
200(1)
Creating New Users
201(4)
Disabling User Accounts
205(1)
Deleting User Accounts
206(2)
Renaming User Accounts
208(1)
Changing a User's Password
208(1)
Managing User Properties
209(6)
Managing User Group Membership
209(2)
Setting Up User Profiles, Logon Scripts, and Home Folders
211(4)
Troubleshooting User Accounts Authentication
215(4)
Troubleshooting Local User Account Authentication
216(1)
Domain User Accounts Authentication
217(1)
Caching Logon Credentials
218(1)
Creating and Managing Groups
219(10)
Using Built-in Groups
219(1)
Default Local Groups
219(4)
Special Groups
223(1)
Working with Groups
224(4)
Renaming Groups
228(1)
Deleting Groups
228(1)
Summary
229(1)
Exam Essentials
230(1)
Review Questions
231(4)
Answers to Review Questions
235(2)
Managing Security
237(42)
Options for Managing Security Configurations
238(1)
Group Policy Objects and Active Directory
239(3)
Active Directory Overview
239(1)
GPO Inheritance
240(1)
Using the Group Policy Result Tool
241(1)
Applying LGPOs
242(22)
Using Account Policies
244(4)
Using Local Policies
248(16)
Analyzing System Security
264(6)
Specifying a Security Database
264(1)
Importing a Security Template
265(2)
Performing a Security Analysis
267(1)
Reviewing the Security Analysis and Resolving Discrepancies
267(3)
Using Windows Security Center
270(1)
Summary
270(1)
Exam Essentials
271(1)
Review Questions
272(4)
Answers to Review Questions
276(3)
Managing Disks
279(56)
Configuring File Systems
280(5)
File System Selection
281(2)
File System Conversion
283(2)
Configuring Disk Storage
285(3)
Basic Storage
285(1)
Dynamic Storage
285(3)
Using the Disk Management Utility
288(17)
Managing Basic Tasks
289(13)
Managing Basic Storage
302(1)
Managing Dynamic Storage
302(1)
Troubleshooting Disk Management
303(2)
Managing Data Compression
305(2)
Using the Compact Command-Line Utility
307(1)
Using Compressed (Zipped) Folders
308(1)
Setting Disk Quotas
308(6)
Configuring Disk Quotas
309(4)
Monitoring Disk Quotas
313(1)
Managing Data Encryption with EFS
314(7)
New EFS Features in Windows XP and Windows Server 2003
314(1)
Encrypting and Decrypting Folders and Files
314(1)
Managing EFS File Sharing
315(2)
Using the DRA to Recover Encrypted Files
317(2)
Using the Cipher Utility
319(2)
Using the Disk Defragmenter Utility
321(2)
Analyzing Disks
322(1)
Defragmenting Disks
323(1)
Using the Disk Cleanup Utility
323(1)
Troubleshooting Disk Devices and Volumes
324(2)
Summary
326(1)
Exam Essentials
326(2)
Review Questions
328(4)
Answers to Review Questions
332(3)
Accessing Files and Folders
335(54)
File and Folder Management Basics
336(18)
Organizing Files and Folders
336(4)
Managing Folder Options
340(12)
Searching for Files and Folders
352(2)
Managing Local Access
354(11)
Design Goals for Access Control
354(1)
Applying NTFS Permissions
354(6)
Understanding Ownership and Security Descriptors
360(1)
Determining Effective Permissions
361(3)
Viewing Effective Permissions
364(1)
Determining NTFS Permissions for Copied or Moved Files
365(1)
Managing Network Access
365(11)
Creating Shared Folders
365(2)
Configuring Share Permissions
367(2)
Using the Shared Documents Folder
369(1)
Managing Shares with the Shared Folders Utility
369(2)
Creating New Shares
371(2)
Providing Access to Shared Resources
373(3)
The Flow of Resource Access
376(3)
Access Token Creation
377(1)
DACLs and ACEs
377(1)
Local and Network Resource Access
378(1)
Summary
379(1)
Exam Essentials
380(1)
Review Questions
381(6)
Answers to Review Questions
387(2)
Managing Network Connections
389(50)
Installing and Configuring Network Adapters
390(10)
Installing a Network Adapter
390(1)
Configuring a Network Adapter
391(5)
Managing Authentication
396(1)
Managing Advanced Configuration Properties
396(2)
Managing Network Bindings
398(1)
Troubleshooting Network Adapters
398(2)
Supporting Wireless Network Connections
400(5)
Configuring Wireless Network Settings
400(3)
Configuring Security for a Small Wireless Network
403(2)
Overview of Network Protocols
405(24)
Overview of TCP/IP
406(6)
Options for Deploying TCP/IP Configurations
412(9)
Additional TCP/IP Features and Options
421(6)
Using NWLink IPX/SPX/NetBIOS
427(2)
Summary
429(1)
Exam Essentials
429(1)
Review Questions
430(7)
Answers to Review Questions
437(2)
Managing Printing
439(42)
Printing Basics
440(3)
The Windows XP Printing Process
441(2)
The Roles of Print Devices and Printers
443(1)
Setting Up Printers
443(6)
Managing Printer Properties
449(12)
Configuring General Properties
449(4)
Configuring Sharing Properties
453(1)
Configuring Port Properties
454(2)
Configuring Advanced Properties
456(5)
Separator Pages
461(1)
Security Properties
462(5)
Print Permission Assignment
464(1)
Advanced Settings
465(1)
Device Settings Properties
466(1)
Managing Printers and Print Documents
467(3)
Managing Printers
467(1)
Managing Print Documents
468(2)
Connecting to Printers
470(1)
Troubleshooting Printing
471(1)
Summary
472(1)
Exam Essentials
472(2)
Review Questions
474(5)
Answers to Review Questions
479(2)
Dial-Up Networking and Internet Connectivity
481(70)
Overview of Dial-Up Networking
482(1)
Understanding Connection Options
483(4)
Local Area Network Connections
484(1)
Remote Access Connections
485(1)
Virtual Private Network Connections
485(1)
Wide Area Network Connections
486(1)
Direct Cable Connections
486(1)
Incoming Connection
487(1)
Understanding Remote Access Security
487(2)
Authentication Methods
487(2)
Remote Data Encryption Options
489(1)
Setting Up a Modem
489(7)
Configuring General Modem Properties
490(1)
Configuring Modem Properties
491(1)
Running Modem Diagnostics
491(1)
Configuring Advanced Modem Properties
491(4)
Viewing Driver Details and Updating Drivers
495(1)
Viewing Modem Resources
496(1)
Using the New Connection Wizard
496(1)
Creating a Connection to a Remote Access Server
497(11)
Creating a RAS Connection
498(2)
Managing the Properties of a RAS Connection
500(7)
Troubleshooting Remote Access Connections
507(1)
Creating a Connection to the Internet
508(1)
Using Virtual Private Network Connections
508(4)
Using Internet Connection Sharing
512(5)
Configuring Internet Connection Sharing on the Host Computer
513(2)
Configuring Internet Connection Sharing on the Network Computers
515(1)
Troubleshooting Internet Connection Sharing
516(1)
Using an Internet Connection Firewall Without a Service Pack or with Service Pack 1
517(1)
Using Windows Firewall
518(3)
Configuring and Managing Internet Explorer
521(9)
Accessing Resources through Internet Explorer
521(1)
Configuring Internet Explorer
522(6)
Managing Internet Printers
528(2)
Overview of Internet Information Services
530(12)
Installing Internet Information Services
530(1)
Managing a Website
531(10)
Troubleshooting Website Access
541(1)
Summary
542(1)
Exam Essentials
542(1)
Review Questions
543(5)
Answers to Review Questions
548(3)
Optimizing Windows XP
551(54)
Overview of System Monitoring Tools
552(2)
Creating Baselines
552(1)
Identifying System Bottlenecks
553(1)
Determining Trends
553(1)
Testing Configuration Changes or Tuning Efforts
554(1)
Using Alerts for Problem Notification
554(1)
Using System Monitor
554(10)
Selecting the Appropriate View
557(2)
Adding Counters
559(2)
Managing System Monitor Properties
561(3)
Using Performance Logs and Alerts
564(8)
Creating a Counter Log
565(2)
Creating a Trace Log
567(3)
Creating an Alert
570(2)
Managing System Performance
572(11)
Monitoring and Optimizing Memory
572(4)
Monitoring and Optimizing the Processor
576(2)
Monitoring and Optimizing the Disk Subsystem
578(2)
Monitoring and Optimizing the Network Subsystem
580(1)
Creating Baseline Reports
581(2)
Minimizing the Performance Effects of System Monitoring
583(1)
Using the System Tool in Control Panel
584(2)
Using Task Manager
586(5)
Managing Application Tasks
586(1)
Managing Process Tasks
587(3)
Managing Performance Tasks
590(1)
Managing Networking Tasks
591(1)
Scheduling Tasks
591(6)
Managing Scheduled Task Properties
593(3)
Troubleshooting Scheduled Tasks
596(1)
Summary
597(1)
Exam Essentials
597(1)
Review Questions
597(6)
Answers to Review Questions
603(2)
Performing System Recovery Functions
605(74)
Safeguarding Your Computer and Recovering from Disaster
607(2)
Using Event Viewer
609(8)
Reviewing Event Types
610(1)
Getting Event Details
611(1)
Managing Log Files
612(1)
Setting Log File Properties
613(4)
Understanding the Windows XP Professional Boot Process
617(16)
Reviewing the x86-Based Boot Process
618(5)
Configuring the BOOT.INI File
623(6)
Reviewing the Itanium Boot Process
629(2)
Managing NVRAM Startup Settings
631(1)
Creating the Windows XP Boot Disk
631(2)
Using Advanced Startup Options
633(5)
Starting in Safe Mode
633(2)
Enabling Boot Logging
635(2)
Using Other Advanced Options Menu Modes
637(1)
Using Driver Rollback
638(1)
Using Startup and Recovery Options
639(2)
Using the Dr. Watson Utility
641(2)
Using the Backup Utility
643(9)
Using the Backup Wizard
644(1)
Configuring Backup Options
645(5)
Using the Restore Wizard
650(1)
Using the Automated System Recovery Wizard
651(1)
Using System Restore
652(2)
Using the Recovery Console
654(5)
Starting the Recovery Console
654(2)
Working with the Recovery Console
656(3)
Using Remote Desktop and Remote Assistance
659(11)
Using Remote Desktop
659(5)
Using Remote Assistance
664(6)
Summary
670(1)
Exam Essentials
670(2)
Review Questions
672(4)
Answers to Review Questions
676(3)
Glossary 679(39)
Index 718

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