The MOS 2019 Study Guide for Microsoft Outlook covers Microsoft Outlook 2019, specifically the skills required to pass the Outlook 2019 Microsoft Office Specialist exam.
Demonstrate your expertise with Microsoft Outlook! Designed to help you practice and prepare for Microsoft Office Specialist (MOS): Outlook 2019 certification, this official Study Guide delivers:
- In-depth preparation for each MOS objective
- Detailed procedures to help build the skills measured by the exam
- Hands-on tasks to practice what you’ve learned
- Practice files and sample solutions
About MOS
A Microsoft Office Specialist (MOS) certification validates your proficiency with Microsoft Office programs, demonstrating that you can meet globally recognized performance standards. Hands-on experience with the technology is required to successfully pass Microsoft Certification exams.
Joan Lambert has worked closely with Microsoft technologies since 1986, and in the training and certification industry since 1997. As President and CEO of Online Training Solutions, Inc. (OTSI), Joan guides the translation of technical information and requirements into useful, relevant, and measurable resources for people who are seeking certification of their computer skills or who simply want to know how to get things done efficiently.
Joan is the author or coauthor of more than four dozen books about Windows and Office (for Windows, Mac, and iPad), six generations of Microsoft Office Specialist certification study guides, video-based training courses for SharePoint and OneNote, QuickStudy guides for Windows and Office, and the GO! series book for Outlook 2016.
Joan is a Microsoft Certified Professional, Microsoft Office Specialist Master (for all versions of Office since Office 2003), Microsoft Certified Technology Specialist (for Windows and Windows Server), Microsoft Certified Technology Associate (for Windows), Microsoft Dynamics Specialist, and Microsoft Certified Trainer.
Introduction
Taking a Microsoft Office Specialist exam
Prerequisites
Objective group 1: Manage the Outlook environment for productivity
Objective 1.1: Customize settings
Objective 1.2: Print and save information
Objective 1.3: Perform search operations in Outlook
Objective group 2: Manage messages
Objective 2.1: Configure mail settings
Objective 2.2: Create messages
Objective 2.3: Format messages
Objective 2.4: Organize and manage messages
Objective group 3: Manage schedules
Objective 3.1: Create and manage calendars
Objective 3.2: Create appointments, meetings, and events
Objective 3.3: Organize and manage appointments, meetings, and events
Objective group 4: Manage contacts and groups
Objective 4.1: Create and manage contacts
Objective 4.2: Create and manage contact groups
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