A Pocket Guide to Business for Engineers and Surveyors
by Bergeron, H. EdmundEdition: 1st
Format: Hardcover
Pub. Date: 2018-07-03
Publisher(s): Wiley
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Summary
Pulling from his 30+ years of experience running his own engineering and surveying services firm, Ed Bergeron gathers, in concise, practical, and often amusing writing, all the information an engineer or surveyor needs to know to grow their career, expand their business, manage staff and projects, understand the financial and legal aspects of their work, and conduct themselves in a professional and ethical manner when dealing with clients and colleagues. Both the fields of surveying and engineering are making strides towards advancing their stature by increasingly requiring licensure, expanding continuing education offerings, and adding elements of professional practice into all levels of education. This book presents the skills that differentiate the technician from the professional, and will serve as a tool for the advancement of the profession.
Author Biography
H. Edmund Bergeron, PE, LLS, MBA, is the president of HEB, a civil, environmental, structural engineering, and land surveying services firm, and an adjunct faculty member at the University of New Hampshire. In addition, he is a member of the National Council of Examiners for Engineering and Surveying, former associate editor of the ASCE Journal of Management in Engineering, and a former member of the New Hampshire Joint Board of Licensure and Certification.
Table of Contents
| Preface | p. ix |
| Professionalism & Business | p. 1 |
| What Is a Professional Surveyor or Engineer? | p. 2 |
| The Dual Career Path | p. 7 |
| Being an Entrepreneur versus Climbing the Corporate Ladder | p. 9 |
| Types of Business Organizations and Their Structure | p. 11 |
| Managing Yourself | p. 17 |
| A Personal Quiz | p. 18 |
| Paradigms | p. 19 |
| Principles | p. 22 |
| Maslow's Hierarchy of Needs | p. 23 |
| Theory X & Y | p. 25 |
| Time Management | p. 27 |
| Interruptions | p. 32 |
| Procrastination | p. 34 |
| So What Is Personal Productivity Anyway? | p. 36 |
| So What's the Big Deal about Increasing Productivity? | p. 38 |
| Communications | p. 41 |
| Different Types of Communications | p. 42 |
| The Communications Model & Managerial Effectiveness | p. 43 |
| Listening | p. 45 |
| Speaking | p. 48 |
| Written Communication | p. 60 |
| Roadblocks to Effective Communication | p. 70 |
| Avoiding Roadblocks to Effective Communications | p. 71 |
| Leaders, Managers, & Motivation | p. 73 |
| Motivation | p. 75 |
| Leadership | p. 81 |
| Summary | p. 94 |
| Project Management | p. 95 |
| An Introduction to Project Management as a System | p. 96 |
| Pitfalls of No Project Management | p. 101 |
| How Did I Get to Be a PM Anyway? | p. 103 |
| Why Is PM Necessary? | p. 104 |
| The Project Life Cycle | p. 106 |
| Planning, Organizing, & Implementing Your Projects | p. 109 |
| Ethics & Professionals | p. 135 |
| Introduction | p. 135 |
| An Ethical Dilemma | p. 136 |
| Examples of Unethical Behavior | p. 138 |
| Professional versus Nonprofessional Ethics | p. 140 |
| Values & Morals | p. 142 |
| Ethical Obligations to Others | p. 145 |
| Codes of Ethics | p. 148 |
| Enforceability of Codes of Ethics | p. 151 |
| The Role of Mentoring | p. 152 |
| Basics of Financial Accounting & Analysis for Managers | p. 155 |
| Introduction | p. 155 |
| Accounting Basics | p. 158 |
| Income & Income Statements | p. 164 |
| The Balance Sheet-A Snapshot in Time | p. 169 |
| Capital Sources | p. 175 |
| Budgets | p. 177 |
| Legal Issues | p. 191 |
| Introduction | p. 191 |
| Definitions | p. 192 |
| The Legal System | p. 194 |
| Basics of Tort Law | p. 203 |
| Professional Liability | p. 205 |
| Marketing Professional Services | p. 211 |
| Introduction | p. 211 |
| How Do Surveyors and Engineers Get Work? | p. 212 |
| The Selection Process-Different Strokes for Different Folks | p. 213 |
| What's the Difference between Marketing, Advertising, and Sales? | p. 216 |
| The Market Planning Process | p. 219 |
| Prospecting | p. 229 |
| Maintenance Marketing & Cross-Selling | p. 232 |
| Interviews & Presentations | p. 232 |
| Scope of Work | p. 238 |
| Negotiating the Agreement | p. 241 |
| Ownership Transition | p. 245 |
| Introduction | p. 245 |
| The Leadership Development Plan | p. 246 |
| Planning for Ownership Transition-Exploring the Options | p. 248 |
| Bibliography | p. 269 |
| Index | p. 271 |
| Table of Contents provided by Ingram. All Rights Reserved. |
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