Transition Management A Practical Approach for Personal and Professional Development

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Edition: 1st
Format: Paperback
Pub. Date: 2001-12-06
Publisher(s): Pearson
List Price: $92.70

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Summary

This stand-alone guide/workbook explores the skills necessary for laying a good foundation for a business or personallife-without-strugglei.e., critical-thinking and problem-solving skills, interpersonal skills, and change-oriented, goal-setting skills.It presents easy-to-understand-and-use tools for achieving goal fulfillment on a minute-by-minute, day-by-day basis through goal setting, positive communication, conflict resolution, self-nurturing, time management, and career planning. By working through a variety of activities that require critical thinking and creativity, readers will develop aPersonal Life Management Planand discover the power of using new skills to become change agents forthemselves.A mentor-in-a-book for individuals making the college-to-career transition.

Author Biography

Sandra McKee 's second book, Practical Project Management, is out under the Prentice Hall name. Just returned from her third industrial sabbatical, McKee keeps close tabs on the types of environments and situations the new graduate will find and has fresh, first-hand information on what is required to be successful in those situations. Her professional speaking, coaching, and consulting experiences continually present new situations and challenges in diverse fields, so she has regular exposure to a broad range of industry conditions. Her recent focused research and work with retired military persons making the transition to the civilian corporate world and with adults wrestling with attention deficit disorder bring valuable insights and conclusions to the content of the book. Sandra is a Senior Professor at DeVry Institute in Atlanta, Georgia.

Brenda Walters (B.C.S.W) provides advice to hospitals and treatment centers as a consultant for their mental health patient operations and personnel issues. As a private therapist, she works with clients at all levels, from high-ranking executives to line workers and service providers, giving her superior insight into interpersonal and relational issues in those environments. Directly tied to employee assistance program directors in large and small companies, Waiters is regularly called on to address employee performance problems on both an individual and group level. She has been interviewed on television and radio regarding her work, especially in the area of addictions, and has contributed to publications on the topic of stress management in sports competition. Brenda is a board-certified therapist in private practice in New Orleans, Louisiana.

Table of Contents

Preface xi
About the Authors xiv
Transitions and Life Changes
1(20)
Face the Changes
2(2)
Become Proactive
4(1)
Cultivate Resilience
4(1)
Increase Perception
5(1)
Overcome Loss and Fears
5(3)
Loss
5(1)
Fear
6(1)
Positive Expectation
7(1)
Engage Reason and Creativity
8(2)
Reason
8(1)
Creativity
9(1)
Take Action
10(3)
Choose Change
10(1)
Commit Effort
11(1)
Operationalize Commitment
11(1)
Relax
12(1)
Change in the Professional World
13(5)
Resist Change
14(1)
Seek Change to Relieve Discomfort
14(2)
Seek Change to Ensure Growth and Ongoing Improvement
16(2)
Mapping Pathways for Change
18(1)
Transition Skills Summary
18(1)
Goal Setting
18(1)
Coach's Corner
19(2)
Moving Toward Your Goals
21(18)
Expectation
22(2)
Shape Pereptions
22(2)
Goal Setting
24(7)
Dreams
25(1)
Priorities and Values
26(2)
Goals
28(3)
Assessment
31(1)
Resources
32(2)
Information Services
32(1)
Skills and Knowledge
33(1)
People
33(1)
Media
34(1)
Action
34(1)
Assessment--Again
35(2)
Transition Skills Summary
37(1)
Goal Setting
37(1)
Coach's Corner
38(1)
Organizing Time and Tasks
39(20)
Organization Challenges
41(5)
Thinking Styles
41(2)
Value Placed on Organization
43(1)
Lack of Skills
44(2)
Setting Priorities
46(2)
Setting Priorities at Work
47(1)
Securing Necessary Resources
48(3)
Materials and Tools
48(1)
People
49(1)
Organization Support Tools
50(1)
Completing Tasks
51(5)
Time Just Gets Away
51(2)
Too Many Things to Do
53(3)
Transition Skills Summary
56(1)
Goal Setting
56(1)
Coach's Corner
57(2)
Maintaining Growth
59(18)
Finding Information
60(4)
Information Literacy
60(2)
Sources of Information
62(2)
Information Processing
64(9)
Interactive Listening
66(2)
Interactive Reading
68(2)
Barriers to Speed and Comprehension
70(3)
Professional Development
73(2)
Personal Development
75(1)
Transition Skills Summary
75(1)
Goal Setting
76(1)
Coach's Corner
76(1)
Creating a Positive Attitude
77(20)
Understanding the Value of a Positive Attitude
78(3)
Characteristics of a Positive Attitude
78(1)
Characteristics of a Negative Attitude
79(2)
Improving Your Attitude
81(4)
Recognize Negativity as Learned Behavior
81(1)
Identify Worry Styles
82(1)
Monitor Internal Dialog
83(1)
Break Old Patterns
84(1)
Creating a Positive Environment
85(2)
Activating Joy in Life
87(7)
Separate Fantasy from Reality
87(1)
Acknowledge Gifts
87(2)
Recognize Contributions
89(1)
Clean House Periodically
90(1)
Revel in Your Own Experience
91(3)
Transition Skills Summary
94(1)
Goal Setting
94(1)
Coach's Corner
95(2)
Improving Your Communication Style
97(20)
Value of Effective Communication
98(1)
Identifying Ineffective Communication Patterns
99(2)
Clumsy Exchanges
99(2)
Purposeful Miscommunication
101(1)
The Process Models
101(6)
Degrees of Engagement
101(3)
The Transactional Model of Communication
104(3)
Nonverbal Communication
107(4)
Closure Signals
107(1)
Body Mirroring
108(1)
Diversity and Nonverbal Communication
109(2)
Improving Personal Communication
111(4)
Barriers to Good Relational Communication
111(1)
Fostering Effective Communication
112(3)
Transition Skills Summary
115(1)
Goal Setting
115(1)
Coach's Corner
116(1)
Problem Solving
117(20)
Choosing Problems to Solve
118(4)
Responsibility
118(1)
Ethics
118(1)
Disagreement
118(1)
Risk
119(2)
Solvability
121(1)
Individual Responses to Problem Situations
122(2)
Using Critical Thinking to Isolate the Problem
124(4)
Thinking Creatively to Generate Solutions
128(1)
Analyzing to Weed out the Least Workable Options
129(2)
Acting to Implement Your Choice
131(2)
Congratulating Yourself
133(1)
Transition Skills Summary
134(1)
Goal Setting
134(1)
Coach's Corner
135(2)
Confronting Conflict
137(20)
Conflicting Needs as a Source of Interpersonal Conflict
138(1)
Conflicting Goals as a Source of Organizational Conflict
139(1)
Common Approaches to Conflict
140(5)
Conflict in Interpersonal Relationships
140(4)
Conflict Reactions in Organizational Settings
144(1)
Handle Conflict Constructively
145(10)
Handle Emotions
146(1)
Listen to Details
147(1)
State Your Needs
148(2)
Discern and Acknowledge Others' Needs
150(1)
Persist in Solving a Mutual Problem
151(2)
Negotiate
153(2)
Transition Skills Summary
155(1)
Goal Setting
155(1)
Coach's Corner
155(2)
Self-Nurturing for Survival
157(20)
Understanding the Value of Self-Nurturing
158(4)
Alleviating Fear
159(1)
Reducing Stress
159(1)
Diminishing Anger
159(1)
Improving Self-esteem
160(1)
Preventing Depression
160(1)
Moderating Excessive Need for Achievement
161(1)
Developing a Self-Nurturing Repertoire
162(13)
Emotional Self-Nurturing
162(4)
Physical Self-Nurturing
166(4)
Intellectual Self-Nurturing
170(2)
Spiritual Self-Nurturing
172(1)
Fiscal Self-Nurturing
173(2)
Transition Skills Summary
175(1)
Goal Setting
175(1)
Coach's Corner
175(2)
Self-Advocacy
177(26)
Creating Visibility
178(4)
Demonstrating Expertise
182(4)
Technical Expertise
183(1)
Personal Operating Competencies
184(2)
Cultivating Reciprocal Power Bases
186(8)
Gain Control Over Your Position
187(2)
Invest in Exchanges with Others
189(1)
Manage Others' Power Over You
190(1)
Learn Influence Tactics
191(3)
Tying Contribution to Revenue Stream
194(2)
Know Revenue Sources
194(1)
Connect to Revenue
195(1)
Executive Path
196(3)
Qualifications
196(1)
The Path
197(2)
Transition Skills Summary
199(1)
Goal Setting
199(1)
Coach's Corner
199(4)
Developing a Support Network
203(20)
Draining Relationships
204(5)
Personal Relationships
205(2)
Draining People in Industry Situations
207(2)
Sustaining Relationships
209(4)
Sustaining Business Relationships
210(2)
Professional Networking Relationships
212(1)
Building Better Relationships
213(4)
Supportive Listening
213(1)
Voicing Needs
214(2)
Handling Conflicting Needs
216(1)
Rethinking Rejection
217(1)
Establishing Relationships in a New City
218(3)
Searching Out Social Connections
219(1)
Avoiding Isolation
220(1)
Transition Skills Summary
221(1)
Goal Setting
221(1)
Coach's Corner
222(1)
Maintaining Personal Relationships
223(22)
Ineffective Relationships
224(2)
Healthy Intimate Relationships
226(4)
Types of Intimate Exchanges
227(3)
Stress and Intimacy
230(1)
Building Healthy Intimate Relationships
231(6)
Quiet the Ego
231(1)
Identify Expectations
232(1)
Learn from Mistakes
233(1)
Practice Empathy
234(1)
Accept Responsibility
235(1)
Operate from ``Now'' Thinking
236(1)
Follow the Rules
237(3)
High-Performing Teams
240(2)
Transition Skills Summary
242(1)
Goal Setting
242(1)
Coach's Corner
243(2)
Launching Your Career
245(26)
The Job Fit Challenge
245(2)
The Search
247(5)
College Placement Offices
248(1)
Alumni
248(1)
Ads in Newspapers
249(1)
Ads in Industry Periodicals
249(1)
Internet Postings
250(1)
Career Counselors or Recruiters
250(1)
Prospecting
251(1)
Preparation
252(1)
Building a Resume
253(6)
Interviewing
259(7)
Salary Expectations
266(2)
Transition Skills Summary
268(1)
Goal Setting
268(1)
Coach's Corner
269(2)
Lifelong Career Management
271(22)
Career Success
272(5)
Is the Job Fulfilling?
273(2)
Does the Ideal Job Exist?
275(2)
A Career Design Framework
277(13)
Assess Skills, Talents, Traits, and Interests
278(2)
Revive Your Curiosity
280(2)
Determine Your Career Focus
282(1)
Learn What Is Required to Reach Your Goals
283(1)
Invest in Your Chosen Area
284(4)
Verify Along the Way
288(2)
Transition Skills Summary
290(1)
Goal Setting
290(1)
Coach's Corner
291(2)
Appendix: Self-Assessment Resources 293(2)
Suggested Readings List 295(2)
References 297(2)
Index 299

Excerpts

Reaching the goal of personal and professional satisfaction requires many transitions throughout a person's life. The constructive management of transitions will yield success on both levels. This book provides critical-thinking skills and behavioral tools that should be as much a part of the repertoire of the new professional as those listed on the resume.In any life transition, but especially in the transition from student to professional, priorities, communication systems, time-management patterns, finances, and goals all will be challenged. Skill in navigating the requirements and expectations of the new milieu of work aid of changing personal situations is necessary for a satisfying life. For this reason, we address both personal and professional development issues side by side.Readers will be challenged to conduct ongoing self-assessment to facilitate the goal-setting and transition process. Because behavioral testing is a particularly helpful tool toward this end, two resources for this type of assessment are available. One is the Prentice Hall Assessment Library, which is a CD-ROM for students; instructors can request copies. through their Prentice Hall representative. The other is an on-line resource, www.queendom.com. Both of these sources provide tools that cover the areas of personality, relationship, and career. In the appendix of this book is a listing by chapter of the tests that most closely apply to the material.Another recurring element is the theme of self-nurturing (taking responsibility for one's own physical, emotional, and relational well-being) combined with self-advocacy (cultivating constructive and beneficial skills and approaches in order to manage one's career). Each chapter ends with an activity that asks readers to commit to goals in self-nurturing and in self-advocacy as they relate to the specific focus in the chapter.Because the "rules of the road" are very different in industry than in academic environments, the behaviors, talents, skills, and priorities that create success in the academic world do not all necessarily transfer unchanged to industry. As a guide to the other side of the college career transition, this book goes into some detail on the conditions and challenges the new employee in a professional environment might find. (Note: The term "professional" is used throughout the book to refer to any career-type job as opposed to part-time or temporary income sources.)Recommendations for handling many potentially difficult and uncomfortable situations are given both by the authors and by professional coaches in their particular subject area. Chapter Features Transition tips.These consist of briefstatementsfrom individuals who have recently made the college-to-career transition. Some will be successful transitions, in which the groundwork was laid and the movement to the new challenges of professional life was a positive experience. Some are stories of less successful transitions in which insights gained from the mistakes will be shared. Cases for applying chapter concepts.Each chapter provides opportunities for readers to applycritical-thinking and behavioral skillsto situations adapted from real experiences. Short scenarios with thought questions punctuate each chapter and allow students to apply the concepts just learned. Links to or lists of on-line resources.These Web sites and organizations will help support the graduate during the transition to professional life. Conceptual models presented in the form ofcharts, diagrams, and illustrations to accommodate different learning styles. Activities.These occur throughout the chapters and require students to evaluate their own situations and set goals. Specific references to types ofself-assessment teststo help students evaluate their professional attributes. Aconversational st

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