World Class Supply Management: Key to Supply Chain Management
by Burt, David N.; Dobler, Donald W.; Starling, Stephen L.Edition: 7th
Format: Hardcover
Pub. Date: 2002-06-01
Publisher(s): McGraw-Hill
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Author Biography
David N. Burt is Distinguished Professor of Supply Chain Management and Director of the University of San Diego's undergraduate and graduate programs in supply chain management.
Table of Contents
| About the Authors | |
| Preface | |
| The Foundation | p. 1 |
| World Class Supply Management | p. 5 |
| Purchasing Becomes Supply Management | p. 22 |
| Supply Management: An Organization Spanning Activity | p. 35 |
| Supply Management: Implementor of Three of the Firm's Social Responsibilities | p. 52 |
| Enabling Concepts | p. 75 |
| Buyer-Supplier Relationships | p. 78 |
| Cross-Functional Teams | p. 103 |
| Quality Management | p. 119 |
| Total Cost of Ownership (TCO) | p. 159 |
| e-Commerce II | p. 178 |
| The Requirements Process | p. 207 |
| New Product Development | p. 209 |
| Specifications and Standardization | p. 235 |
| The Procurement of Equipment | p. 260 |
| Purchasing Services | p. 278 |
| Strategic Sourcing | p. 299 |
| Outsourcing: To Make or to Buy | p. 301 |
| Sourcing | p. 327 |
| Global Supply Management | p. 361 |
| Strategic Cost Management | p. 393 |
| Pricing | p. 395 |
| Cost Analysis | p. 412 |
| Types of Compensation | p. 431 |
| Negotiation | p. 451 |
| Relationship Management | p. 483 |
| Relationship and Contract Management | p. 485 |
| Supplier Development | p. 511 |
| Ethical and Professional Standards | p. 536 |
| Legal Considerations | p. 555 |
| Institutional and Government Procurement | p. 575 |
| Institutional Supply Management | p. 576 |
| Government Procurement | p. 593 |
| World Class Supply Chain Management | p. 617 |
| Toward World Class Supply Chain Management | p. 619 |
| Epilogue: Implementation World Class Supply Chain Management | p. 637 |
| Name Index | p. 672 |
| Subject Index | p. 676 |
| Table of Contents provided by Blackwell. All Rights Reserved. |
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